Does your establishment have what it takes to be in our guide? Every Les Routiers establishment gets many substantial benefits from simply choosing to be listed– and the Silver and Gold packages offer additional membership benefits. We have partnered with the Sustainable Restaurant Association, IPA Purchasing and IPA Cleaning and Hygiene to bring further benefits to your business.
We love to support your business and to help get your name known locally and nationally. We asked some of our current establishments to tell us about what their Les Routiers experience has been like.
It is very difficult for an independent business to compete with the marketing tools available to the groups and chains. Les Routiers, in championing the independents, have provided us with a platform to showcase our business without being overshadowed. The long-standing reputation of Les Routiers is impressive and the constant evolving of the online guide and support is invaluable. I often forget to update events or offers and am reminded to update, or introduce new ideas. It is very reassuring to know that the Les Routiers staff are keeping an eye on us. Shortly after we joined Les Routiers in 2010, we were visited by a party who lived in central London and had decided to venture to Hampshire for Sunday lunch. Their search via Les Routiers brought them to us and they have now become regular visitors!
Sisi Ryder, The Phoenix Inn
Les Routiers has a name for quality which fits well with our high-standard ethos and helps to attract our target market of guests looking for the best experience and breakfasts in the area.
We have been members for two years now and have always found the Les Routiers staff helpful, friendly and keen to put promotional opportunities our way. We are especially impressed that time is taken to visit Les Routiers establishments to ensure that standards are as expected and have happy memories of tea on the lawn one sunny summers day! These visits are vital to give, and keep confidence in the Les Routiers brand.
Vivienne Fisher, Villa Marina
Les Routiers is a recognised name both nationally and internationally in the industry. Guests associate quality and commitment with the brand and the establishment carrying the sign. In 2008 we were awarded ‘Restaurant of the Year’ by Les Routiers. This recognition has not only been an immense motivational boost to us and the staff, but it also lifted our profile locally and nationally.
Bernd Wolf, The Orange Tree
Every establishment is inspected in some way before they are listed. The level of checks depends on the level of your intended membership package. We take notice of ratings provided by Government organisations such as an establishments’ Food Hygiene Rating. All Les Routiers Establishments are liable for unannounced inspections at any time. Les Routiers UK & Ireland take any concerns raised by these inspections or any complaints raised by the general public very seriously and will follow these up with the establishment concerned accordingly. A gold-plaque signifies that your establishment is annually inspected in person and meets our highest standard.
What we look for in an Establishment
• Quality – from the moment visitors look you up online or step through your door; every aspect of your business should be well put together, well-managed and professional.
• Cleanliness – exceptional standards of cleanliness and food hygiene must be consistently upheld.
• Ambience – Professional but friendly; hospitable and welcoming.
• Food and drink – Good quality, well-prepared, value for money; a good selection and suitable for your establishment. Many of our establishments also offer locally sourced produce and champion local producers.
• Service – First class; attentive and helpful.
• Value for Money – The most important criteria for Les Routiers establishments. We always ask the question “Do you provide the services and products you do for a fair price?”
Would your visitors recommend your establishment to others without hesitation? Do you get many new customers through word-of-mouth? Would you pass a surprise inspection with flying colours?
If the answer to all these questions is “yes” then your establishment is an ideal candidate to be listed and recommended by Les Routiers UK & Ireland. Please use the form below to enquire about getting listed.